
A brand name new Ford Mustang Mach-E that a Metro Vancouver gentleman requested from a dealership in Surrey seems to have vanished.

The order settlement was created up in July 2022 by a salesman at Dams Ford Lincoln on the Langley Bypass, for $70,400, as well as tax.

Consumer Ryan Lopez was explained to the auto would just take a number of months to make and be shipped, some thing Lopez was wonderful with, mainly because he envisioned a extensive hold out for an electrical automobile.

But he turned discouraged when he called the dealer for an update numerous weeks afterwards.

“They couldn’t come across any record of my car staying ordered,” said Lopez. “They could not obtain me in the technique, very little.”

Lopez reported that’s when he identified as Ford Canada, and they verified the Mustang experienced been purchased, and it would be completely ready at the finish of December.

He was even ready to monitor its development on the net.

When Lopez observed that the electric powered vehicle experienced been shipped, he named Dams Ford Lincoln yet again, and an attendant answered.

“He stated, ‘Yeah I can see your automobile, I can see the VIN range, all the things. It’s on our good deal proper now,’” recounted Lopez.

Yet a couple of days later on, the dealership stated it didn’t have the vehicle, and did not know exactly where it was.

But the seller did offer you to display him some other automobiles for sale.

The price tag of a equivalent Mustang Mach-E has amplified virtually $10,000 due to the fact Lopez manufactured the purchase, and he would value credit rating for the distinction in price tag from the maker and the dealer.

“What was supposed to be a pleased experience has just been a nightmare,” said Lopez.

In a letter to Lopez, Ford Canada writes that since this was a personal sale, there is small it can do, adding that the firm “regret(s) any irritation or inconvenience.”

CTV News has attained out to Dams Ford Lincoln and Ford Canada for comment. This tale will be updated if a response is received.